Gately's Staffer duties (p. 593)
He has to get out Pat’s Week-At-A-Glance book and print out her next day’s appointments on a sheet of paper in block letters, because Pat finds her own palsied handwriting impossible to read.
Context
Pat's stroke damage as pure workplace logistics — her own hand illegible to her, Gately quietly block-lettering her tomorrow every night: disability absorbed into routine.